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Q?
In case of a cancellation, will I get a full refund?
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A.
Yes. In case of a cancellation, you'll be refunded if you notified the cancellation at least 48 hours before the reservation date. In case you cancelled after this period, you'll be refunded 70% of the money. If the cause of cancellation is bad weather, you'll be given a full refund.
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Q?
Where can I pick up my scooter?
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A.
You can pick it up at our store located in Passeig Sant Joan 157, very close to the Sagrada Familia. Our hours are: Monday to Friday from 08:30 to 15:00 and from 15:30 to 20:00 hrs, and Saturdays from 09:00 to 13:00. We can also deliver your scooter to your hotel or home. Call or contact us!
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Q?
What do I need to rent a scooter?
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A.
You'll only need: your passport or identity document and a valid driver's license.
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Q?
What’s included in the price?
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A.
A new scooter in perfect shape, 2 helmets, a padlock, third party insurance, a tank full of fuel and taxes.
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Q?
Must I leave a security deposit?
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A.
Yes, it's necessary to leave a 300€ security deposit. You can leave it in cash or with your credit card. The entire amount will be refunded when you return the scooter and accesories in the same conditions.
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Q?
How can I pay?
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A.
Cash, credit card or paypal.
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Q?
What does the insurance cover?
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A.
The insurance covers damages to third parties and assistance to drivers and passengers. You can also buy an additional insurance that covers accidents and thefts with a minimum payment of 500€.
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Q?
Should I return the tank full?
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A.
You'll need to return the scooter with the tank full of fuel. There's a gas station very close to our main location, at Passeig Sant Joan with Av. Diagonal. Remember to use unleaded 95.
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Q?
Can 2 people ride the scooter?
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A.
Yes. All of our scooters are for 2.